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All sales are final. In the rare case that a product is defective (corked) or damaged, we will happily replace it free of charge. If the identical product is not available for replacement, we will provide a comparable substitute of equal or greater value.
If you belong to one of our subscription services, you may cancel at anytime without penalty; however, no refunds will be provided for pro-rated subscription periods.
If there are any problems with your order whatsoever, please let us know as soon as possible so that we can do our very best to fix it. You can reach us at help@theupperglass.com.